For established HVAC & plumbing contractors
Turn more missed calls, unsold estimates, and local searches into high-value booked jobs
I build and install done-for-you revenue systems that help you close more high-margin installs and replacements before spending more money generating additional leads.
Or call my 24/7 scheduling assistant: 209-591-5151
Works alongside ServiceTitan, Housecall Pro, Jobber, and standard office phone systems—no full software migration required.
Done-for-You Implementation: Built, installed, and tuned around how your shop actually operates.
Zero Vanity Metrics: I focus on booked jobs and paid revenue—not clicks, impressions, or raw lead counts.
What Big Ticket Jobs does
More leads are not always the answer
Profitable jobs can disappear at every stage of your business:
A call goes unanswered after 5 PM.
An estimate is sent once and never followed up.
A past customer sits untouched in your database.
A technician misses a replacement opportunity in the field.
A competitor appears first on Google Maps.
A valuable opportunity gets lost between the office and the field.
Big Ticket Jobs finds where profitable work is slipping away and installs the system needed to catch it. This isn't another advertising package. It's a stronger path from customer interest to booked revenue.
The six engines
Six Revenue Engines, one connected framework
Most shops start with one or two engines based on where profitable work is slipping away—not with a complex overhaul.
Capture
High-intent local call capture
Position your shop to capture high-value replacement, install, and urgent service calls when local customers are actively searching for help.
ExploreBook
24/7 call answering and booking
Give callers an immediate response and a clear next step 24/7 so high-value opportunities don't drift to competitors after hours or during peak office rushes.
ExploreRecover
Quote and customer reactivation
Re-engage unsold estimates and dormant past customers through systematic follow-up designed to create new opportunities for scheduled work.
ExploreConvert
Field sales coaching
Equip field technicians with practical coaching and repeatable frameworks so they can present high-value replacement options confidently without a hard sell.
ExploreCompound
Local search visibility
Strengthen your Google Business Profile and local search visibility across your service area so your shop becomes easier to find and trust.
ExploreControl
Operations automation
Connect intake notes, estimates, dispatch details, and follow-up rules so high-value jobs move smoothly from first call to final invoice.
ExploreHow it works
Start with the leak, not the tool
15-minute diagnostic
I identify where calls, estimates, or field opportunities are slipping away in your shop.
Build the right engine
I design and install the system that addresses the clearest revenue leak.
Track booked work
I measure answered calls, revived estimates, booked appointments, closed jobs, and revenue—not vanity lead reports.
Is Big Ticket Jobs a good fit?
Built for established shops,
not cheap-lead chasers
Good fit for:
- Established HVAC or plumbing shops with existing customers, estimates, and local reputation.
- Contractors focused on installs, replacements, urgent calls, and high-margin service work.
- Owners who suspect calls, quotes, or follow-up opportunities are being lost.
- Operators who want to work directly with the person building the system.
Probably not a fit:
- Shops chasing cheap, shared $20 internet leads.
- Anyone looking for a generic "set-it-and-forget-it" advertising package.
- Companies unwilling to improve intake, follow-up, sales, or operations.
- Owners who want software installed without changing the process around it.
About Steve
Direct access to a systems builder—
not an account manager
Steve Shaw
Owner, Big Ticket Jobs
I'm Steve Shaw, owner of Big Ticket Jobs. I have worked in direct-response copywriting, web design, marketing, and practical business systems since 1997.
There are no agency layers, account managers, or junior handoffs. I analyze the problem, build the system, and tune it around measurable business results.
Revenue Leak Review
Ready to find your shop's
biggest revenue leak?
In 15 minutes, I'll examine where your business may be losing high-value jobs and identify the most practical place to start. If there's a simpler solution, I'll tell you directly.
Call my 24/7 scheduling assistant: (209) 591-5151
Serving Established HVAC & Plumbing Contractors Nationwide